CANCELLATION CHARGES If you have to cancel
a tour please give as much notice as possible. If cancelled within 7 days of the tour 50% of the fee is payable.
If cancelled within 48 hour of the tour then the full fee is payable.
Please note if the guide you have
booked is unable to guide your tour due to illness, accident, etc, it may not be possible to provide a replacement ETGA
Guide with the same skills or knowledge as all guides have unique skills and knowledge e.g. languages or specialist interests.
We will try our best to find a replacement guide in the unlikely event that your guide is unable to conduct the tour.